Refunds

SHIPPING
All in stock items are shipped within 2-3 business days after your order is placed. If an item ordered is not in stock you will be notified as soon as possible. 

SHIPPING RATES:
Free Shipping on all orders $100* and over. For all orders under $100* the following rates apply:

  1. UPS Ground $12.00
  2. UPS 2nd Day: $25.00

(*Merchandise total before tax)

INTERNATIONAL CUSTOMERS
We are currently unable to process international orders.  We apologize for the inconvenience. 

RETURNS

Simply put, if you are not satisfied with your purchase for any reason, you may return it. Please send back any merchandise within 7 days of receipt.  New unworn merchandise will be refunded in the same manner it was paid for (minus the original shipping charge). All online orders will come with a pre-paid return label in the box. To return, place the pre-paid label on the outside of the shipping box and drop off at any UPS ground location.


All returns incur a $10.00 charge when the pre-paid label is used, this charge will be deducted from your refund when we receive 
your return. Exchanges are always free. Merchandise received after 10 days of delivery will be issued a store credit for use at Main & Taylor.  Please return all merchandise to the address below:

Main & Taylor
4421 Six Forks Road Suite 114
Raleigh, NC 27609
 

HOW FAST WILL I RECEIVE MY ORDER?

Remember to add 2-3 business days processing time in addition to shipping time when calculating expected delivery date. If you need your shoes by a specific date please call us at 919.821.1556 and we will do our best to accommodate your request. We know you want your shoes as soon as possible and we will make every effort possible to get them to you sooner than you expect. Main & Taylor ships exclusively via UPS. Typically, orders are shipped in 1-2 business days from date of your order. Our goal is to deliver 100% of our orders in 7 business days or less regardless of where in the U.S. you live, even with UPS Ground service.