Refunds

SHIPPING
All in stock items are shipped within 2-3 business days after your order is placed. If an item ordered is not in stock you will be notified as soon as possible. 

SHIPPING RATES
Free Shipping on all orders $150 and over. For all orders under $150 the following rates apply:

  UPS Ground $12.00

    INTERNATIONAL CUSTOMERS
    We are currently unable to process international orders.  We apologize for the inconvenience. 

    RETURNS

    If you are not satisfied with your full price purchase for any reason, you may return it. Please send back any merchandise within 7 days of receipt.  New unworn merchandise will be refunded in the same manner it was paid for (minus the original shipping charge if applicable). All online orders will come with a pre-paid pre-addressed return label in the box. To return, place the pre-paid label on the outside of the shipping box and drop off at any US Post Office.

    We will accept return of sale shoes following the same procedure for full price items.  Once sale shoes are reduced more than 50% we will not be able to accept returns.  We will update this page once we are no longer accepting returns of sale merchandise.

    All returns incur a $10.00 charge when the provided pre-paid label is used, this charge will be deducted from your refund when we receive your return.  Merchandise received after 10 days of delivery will be issued a store credit for use at Main & Taylor.

    HOW FAST WILL I RECEIVE MY ORDER?
    If you need your shoes by a specific date, please call us or email us at mainandtaylorshoes.com and we will do our best to accommodate your request. We know you want your shoes as soon as possible and we will make every effort possible to get them to you sooner than you expect. Main & Taylor ships via UPS. Typically, orders are shipped in 1-2 business days from date of your order.  Orders received over the weekend will ship out on the following Monday.  You will receive a shipping notification when your item is shipped.